Bought Network Access storage device on Amazon (for business) and seller sent CCTV camera — Amazon says nothing we can do about it

[User_cb76e89e]

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User_cb76e89e
PARTICIPANT
April 28, 2026 at 3:49 pm

It cost me over INR 70000 so it isn’t something I can just let go of.

Luckily I have the full unboxing recorded. I followed their channels of customer support, internal appeal, etc and at the end of it all, they say they have taken a decision that they will not process a refund or replacement.

What recourse do I have now?

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