Cholamandalam checking credit history without consent

[Luckyeagle5242]

L

Luckyeagle5242
PARTICIPANT
April 16, 2025 at 2:53 pm

Today, I got a message from CRIF saying that my credit report has been generated by “Cholamandalam invest”. As a banker myself, I was surprised because I have not applied for any loan or credit card. I searched on Reddit and found a similar complaint from a customer who later got another message about EMI dues.

I wrote an email to their customer service. I intend to escalate if they don’t provide a proper explanation. In addition to the usual grievance redressal mechanism and ombudsman, what will be my recourse? The credit report usually contains personal data such as address and other contact details. And I’m worried that they might have given these details to third parties or marketing agencies.

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