Does the National Consumer Helpline Portal work?

[Coolthinker882]

C

Coolthinker882
PARTICIPANT
February 23, 2025 at 5:12 am

The [National Consumer Helpline](https://consumerhelpline.gov.in/public/) Portal is a joke or what?

I am not able to register a grievance (here: [INGRAM | Grievance Registration Form](https://consumerhelpline.gov.in/user/register-complaint.php)), and because this subreddit doesn’t allow images, I am unable to show you what I get.

It just says “Oh snap! Something Went Wrong Please Try Again” in a red box.

My wordings are below 5000 chars, and I have a pic also to attach, but it just doesn’t work.

I get an SMS though saying I can track my application with the docker number, but the SMS has no docket number! I mean, what is the site’s problem? Has it ever worked? I know there is a separate SMS number and a WhatsApp number, but both are equally useless. Neither work.

So, has it worked for any of you? What am I supposed to do now?

Share

[User_abe05bd9]

U

User_abe05bd9
PARTICIPANT
February 23, 2025 at 6:24 am

Ig there’s some issue with the server mate. I’d say to wait for a while and try again because I filed a complaint just few days ago and it went all good. Hope justice will be served 🤞

Share

[Coolthinker882]

C

Coolthinker882
OP
February 23, 2025 at 6:27 am

I’d been trying for the past 4 days. I am using “Others” as the option for the type of company, because the one I am filing the complaint against isn’t listed. Could that be the reason? What option did you select if you don’t mind answering that?

Share

[User_ccd7176c]

U

User_ccd7176c
PARTICIPANT
February 25, 2025 at 5:23 pm

Service was not up for last 1 day. Their WhatsApp account is active now. They upgraded the system.

Share

[Author]

Posts