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UI was looking for a good gym to join in Gurgaon. The closest one was Gold’s Gym listed on the Cult Fit mobile app. It had no photos/videos, and no free trial slots available either, so I checked with the support team to see if the space is even functional. They confirmed it is, and asked me to visit the gym and ask the trainer to have a look around. Did just that, only to find that no such gym exists at the location tagged on their app. Asked around in the area, thinking maybe the marked the wrong location, but no one had heard of any gym in this locality. I was surprised because this had the classification of a ‘luxury’ gym and the subscription package was different than the others (more expensive). And this was the *only* gym of this category in Gurgaon (acc. to their own classification system), meaning if someone did end up buying the package, they wouldn’t be able to access the thing they paid extra money for.
I contacted the support team and they have since removed this listing from their app but for quite some time, it had an active payment page, meaning anyone could have purchased it.
My question is: Is this considered fraud or intention to fraud under Indian law and can any legal action be taken against them?
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STell you one thing there is one more fraud cult does.
Their app in free trial allows you to book any slots.
the moment you purchase their plan you will not get any slots. GYM doesn’t need slots so it’s okay but other group activites.
They are cheating customers.
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UYea man, really starting to dislike them. Also a pain to bring anything up with their customer support, they just send the same automated message and close the ticket
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