Community › Forums › Legal Advice India › Flight cancelled. What should I do?
- This topic has 38 replies, 24 voices, and was last updated 1 year, 4 months ago by
User_859ceac8.
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UUser_859ceac8
PARTICIPANT
February 14, 2025 at 5:05 amHi everyoneI had booked Spicejet flight from Delhi to Bombay for 17th Feb. Today (14 Feb) they informed me that the flight has been cancelled.
I booked the ticket through FlightMojo and my communication has been with them.
They said that the airline have operational issues and have no other connecting or direct flight available that day so I can only get a full refund.
I had booked the ticket for around 5.2k. Right now the flights are for 13k 14k. What can I do?
I would like to be compensated for the extra money I am paying. -
UUser_e3cec68a
PARTICIPANT
February 14, 2025 at 5:19 amAlways book flights from airlines website.. 3rd party won’t help you for refund-
UUser_859ceac8
OP
February 14, 2025 at 5:20 amIn this case they are helping with a refund
But they are saying the airlines won’t compensate
What are my choices?
Should I raise grievance with AirSewa?-
PPuneetknight613
PARTICIPANT
February 14, 2025 at 5:23 amYes airline is only required to give refund here as cancelation is not within 24 hrs.
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UUser_625b2086
PARTICIPANT
February 14, 2025 at 5:20 amPenny wise pound foolishTake the Life lesson and move on
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UUser_859ceac8
OP
February 14, 2025 at 5:22 amHow man?
I just booked a flight through 3rd party. Literally everyone does that.
As I said, they are ready for a refund. The airline has no alternate flight. -
MManishaguy843
PARTICIPANT
February 14, 2025 at 8:22 amwhatβs the penny wise move here? you arenβt supposed to book your flights last minute, itβs logical to book them in advanced.at least understand what youβre saying before yapping awayπ
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UUser_71748191
PARTICIPANT
February 14, 2025 at 5:21 amGet the refund and book a train -
PPuneetknight613
PARTICIPANT
February 14, 2025 at 5:22 amYou can request them an alternate flight. But since the cancelation is informed more than 24 hrs departure, I think they are liable only for the amount you paid, and nothing more.You can try your luck asking for alternate flights
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UUser_e2588f95
PARTICIPANT
February 14, 2025 at 5:47 amSpicejet has been notoriously doing since this 7-8 years . I am just surprised they have not been reprimanded by the authorities as of now. Whenever i go on a airport there is a group of passengers fucked by spicejet-
UUser_02b6c565
PARTICIPANT
February 14, 2025 at 6:17 amAgreed with the observation. But the OP is saying that he would like to be paid for being fked. I don’t think he would get anything. -
SShravyastar736
PARTICIPANT
February 14, 2025 at 6:17 amIndigo has started the shady overbooking business as well. Should be illegal.
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UUser_aa3e7e68
PARTICIPANT
February 14, 2025 at 5:47 amUnfortunately, I think there’s nothing you can do beyond getting a refund. SpiceJet canceled my Phuket to New Delhi flight just 48 hours before it was scheduled and I had to book another more expensive flight. The only lesson here is to never book a SpiceJet flight again, even if it’s cheaper.-
UUser_10dcaa32
PARTICIPANT
February 14, 2025 at 9:27 amFor the international trip, the insurance would have helped you get the money right ?
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DDhruvguy48
PARTICIPANT
February 14, 2025 at 5:52 amWhy are we all hating on this person instead of talking about how we should have stricter laws that don’t allow airlines to cancel flights without reason or offer compensation for alternate flight if cancelled within 7/14 days?-
UUser_859ceac8
OP
February 14, 2025 at 6:09 amExactly.
I had a very busy next 4 5 days planned and this cancelation has fucked it up.
And am not the only one. This happens with so many people. I know folks who had to miss importsnt business meetings because of these sudden cancellations.
Also, it’s not just spicejet that is doing this. Even indigo has cancelled flights lately. Most of them are being delayed.
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UUser_b3a9618a
PARTICIPANT
February 14, 2025 at 5:56 amNothing you can do legally. They will refund full money and that’s all they owe you.Except use some brains and never book Spicejet again π€¦
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UUser_859ceac8
OP
February 14, 2025 at 6:02 amBro, I never book SpiceJet.
But this weekend, I had multiple flights, and the spicejet flight time was perfect for me.
This cancellatuom has fucked up all my plans.
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UUser_666da7c9
PARTICIPANT
February 14, 2025 at 6:04 amAs per the terms and conditions you signed you’ve waived off your right to such a compensation. -
SSeemahawk639
PARTICIPANT
February 14, 2025 at 6:18 amCheck with the airline. There is a probability that your flight is not cancelled ( not much that you can do even if isnβt) . Many a times these websites who do group booking like flightmojo , magic fares etc they cancel the tickets themselves in case of the overbooking in the same PNR.-
UUser_859ceac8
OP
February 14, 2025 at 6:18 amI checked with them.
It has been cancelled-
SSeemahawk639
PARTICIPANT
February 14, 2025 at 6:26 amIn this case: this is what the Passenger charter issued by MoCA saysScenario 1: You are informed of the flight
cancellation less than two weeks before but, up to 24 hours of the scheduled departure time.Your Right:
The airline must offer an alternate flight allowing you to depart or refund the ticket, as acceptable to you.-
UUser_859ceac8
OP
February 14, 2025 at 7:07 amOkay
Thanks for the help mate
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UUser_3b379208
PARTICIPANT
February 14, 2025 at 6:30 amLegally there is not much you can do as current rules donβt allow for compensation if cancelled with more than 24 hours before the travel time.I agree that there should be stricter rules.
Word of advice never book SpiceJet under any circumstances. They are the worst of the lot.
I remember I had booked a flight when they had almost shut under the previous owner the maran family( before Ajay Sharma took over). When we landed in Mumbai the airline did not have money to pay the aero bridge or fuel charges for the bus and we could not deplane for an hour. Decided never to travel again by spicejet
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UUser_859ceac8
OP
February 14, 2025 at 7:07 amI know man
Getting that a lot
As said, the time was suiting my schedule.
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UUser_0c7da33e
PARTICIPANT
February 14, 2025 at 6:59 amKnowing struggles of spicejet and their history of flight cancellations Iβm surprised people are still trusting them for their travel plansI would prefer to be at peace by paying 1k extra and taking ticket on indigo, air india or any other airline for that matter
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UUser_859ceac8
OP
February 14, 2025 at 7:06 amIndigo has also cancelled flights recently.
Also, I booked spicejet because the time suited my schedule-
UUser_0c7da33e
PARTICIPANT
February 14, 2025 at 7:18 amI had a misfortune of being in go air flight when they announced bankruptcy while we were mid air and then drama that followed so suitable time quickly became unsuitable so now I try to book with carriers who have low chances of cancelling flights-
UUser_859ceac8
OP
February 14, 2025 at 7:21 amYeah
But overall the aviation in India is fucked right now I feel
Constant delays
Even air india and indigo are constantly being delayed.
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UUser_9933d32b
PARTICIPANT
February 14, 2025 at 7:10 amI guess the airlines have had a team-up done.
It is obvious that if Spicejet flight is canceled, passengers will surely choose another airline that is operating in the same route by charging double the amount.Spicejet will get its share from the operational airline, and the operational airline’s seats will also be filled by which both of them are filling their stomach by fooling the passengers.
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RRapidshark6005
PARTICIPANT
February 14, 2025 at 7:23 amI fail to understand with so many videos floating about their pathetic service, people still have the guts to fly with them. -
UUser_4d220976
PARTICIPANT
February 14, 2025 at 7:45 amMumbai****-
UUser_859ceac8
OP
February 14, 2025 at 10:28 amHahahahaha
I purposely wrote Bombay to see if anyone comes to correct me
Lost hope until you came xD
Don’t worry, I am also from Mumbai mate, and I understand the sentimental value.-
UUser_4d220976
PARTICIPANT
February 14, 2025 at 10:51 amAlrightπ
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SSwiftpanda8109
PARTICIPANT
February 14, 2025 at 8:07 amThey have shifted that plane to the Prayagraj sector for accommodating the demand. They are easily racking 50K to 80K per seat -
SShivanieagle175
PARTICIPANT
February 14, 2025 at 9:55 amI did this couple years back, would recommend you too.
Keep your hand on your heart and take an oath today to never book spice jet ever in life.They are the worst airline ever.
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NNeerajninja615
PARTICIPANT
February 14, 2025 at 9:43 pmI had faced a similar situation with Vistara. They had cancelled the flight. I spoke with the customer support and asked them for a alternate flight option instead of a refund which they obliged post asking for the supervisor of the customer support agent. -
FFiercekanak8122
PARTICIPANT
February 15, 2025 at 7:46 amNAL, unrelated suggestion, did you book with your credit card by any chance, some travel credit cards(if you used one now, or travel much, you could look into it) offer compensation or similar for this exact scenario in addition to travel insurance, if Iβm not wrong-
UUser_859ceac8
OP
February 16, 2025 at 6:14 amThanks
Will check
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