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UI recently ordered a MarQ 1.5 Ton AC from Flipkart on 22nd April. Delivery was smooth (23 April), but the installation part (handled by **Jeeves**) has been really frustrating.
On 25 April, a technician called me in the morning and on asking, he replied that he has **no vacuum pump**. I asked him to come only when he has proper equipment, since I didn’t want a bad installation.
After that, things started getting weird.
That evening, I got multiple calls, but each one lasted just 1–2 seconds. Then I suddenly saw my status marked as “unreachable,” which didn’t make sense at all. Late at night, another technician got assigned, and again I got the same kind of short calls with no proper communication.
Next day, I didn’t get any call at all, but still got marked “unreachable.”
On 27 April, the technician was reassigned again. I waited the whole day, but no one contacted me. By evening, once again I was marked unreachable. Later that night, another technician was assigned and I got a very short call, followed by a “could not connect” message.
At this point, no one had actually come for installation after the first call.
On 28 April, I finally got a proper call, but instead of fixing things, they just rescheduled the installation to **5 May**.
I’ve been calling Flipkart support every day, but one of my complaints was even marked resolved without anything actually being done.
Honestly, it just feels like they’re marking attempts in the system without really trying to provide the service.
**In short:**
* Installation still not done
* Getting marked “unreachable” without real calls
* Just short/missed calls instead of proper contact
* Now delayed till 5 MayHas anyone else gone through something like this? Not sure if I should wait more or take it further.
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