Harassment & threats from someone claiming to be mPokket agent — need advice

[User_27ebb003]

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User_27ebb003
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May 3, 2026 at 5:14 pm

A friend of mine was harassed by someone claiming to be from mPokket.

Her loan due date was actually the next day (as shown in the app), but this person pressured her to pay immediately. When she questioned it, they started sending threats (blacklisting, contacting family), used abusive/explicit language, and even shared morphed obscene images to intimidate her.

Out of fear, she ended up paying the loan early through the official app.

We’ve already emailed their grievance officer and founder with evidence.

What should be the next steps? Should we file a cybercrime complaint or escalate to RBI/consumer forum? Has anyone dealt with something similar?

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