[Help] Charged Twice by EaseMyTrip for a Single Flight Booking — Any Advice?

[Happyking1288]

H

Happyking1288
PARTICIPANT
April 20, 2025 at 10:40 am

Hi all,

I recently booked a domestic flight using EaseMyTrip, but I noticed something strange when checking my bank statement — the amount for the ticket (₹5036) was debited twice on the same day.

Both transactions were to EaseMyTrip via UPI, but I received only one booking confirmation.

I contacted their support and shared the transaction references. They’ve acknowledged the issue but haven’t confirmed a refund yet. Instead, they’re directing me to their self-service portal, which doesn’t really help in a duplicate payment situation.

Has anyone else experienced something like this with EMT?
• How long did it take to get your refund?
• Is there a better way to escalate this?

Would appreciate any tips or shared experiences — thanks!

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