Help regarding Samsung phone

[User_e10be7ad]

U

User_e10be7ad
PARTICIPANT
February 1, 2025 at 12:46 pm

Hello everyone,

I have a galaxy s22+ on which I did a software update . Due to the update a pink line has formed.

I went to the service centre and they said I have to pay for the screen replacement as the phone is out of warranty .Can anything be done ?

Regards

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[Indianshivansh3984]

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Indianshivansh3984
PARTICIPANT
February 6, 2025 at 2:20 am

This service centre is trying to fleece money out of you.
Samsung has issued an advisory that as long as:

1. The device does not have physical/water damage or tampering.
2. It is not older than 3 years on the date of submission.
3. The user is the original buyer (and has proof of purchase).

Then, it does not matter if the device is out of warranty; the user will only need to pay repairman charges of ₹500-800 to get the free one-time screen replacement.
The same can be confirmed with Samsung customer care, as the last date for this scheme varies for each particular device.

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