How do you deal with an Instagram store scam?! They ghosted me and refuse to refund my money. Story below!

Community Forums Legal Advice India How do you deal with an Instagram store scam?! They ghosted me and refuse to refund my money. Story below!

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    • #25032 Reply
      Alphaayush9285
      Participant
        A
        Alphaayush9285
        PARTICIPANT
        March 29, 2025 at 12:16 pm
        I placed an order for jewellery with an Instagram online brand. Their page has about 30k followers. My amount is ₹3365. I placed my order on march 10 and due to product unavailability they said expect the delivery to happen within a week. It’s been more than 18 days at this point. And the person has ghosted me. No replies. Vague replies. Sent me a fake tracking link. I contacted the delivery company and they say that the seller is not giving the products and we can’t do anything. Contact the seller. I am tired of co ordinating with her. When my partner messaged her that we will complain legally, she blocked him. As of right now , I’m fully ghosted. The last message they sent was they will get back after “ Iftaar “. Imagine scamming people during the holy month? They also said that they will wefast the products. All lies. How can I get my money back? I’ve proof of payments and chats? I’ve been polite and patient and today I’m finally breaking down crying because I have not experienced this before and the person has quite literally tortured me for a mere reply and update. No update on my order whatsoever. And they refuse to reply about any refund. How can i proceed legally?

        I don’t have her number or I don’t know the owner. They’re just based in Mumbai.

        Instagram store name – FOREVERCHIQUE JEWELLERY.

        Lawyers please help with a viable legal route to complain and get my money back. PLEASEEEEE!

      • #25037 Reply
        Desishivansh2897
        Participant
          D
          Desishivansh2897
          PARTICIPANT
          March 29, 2025 at 12:27 pm
          If you have paid using Credit Card.. you can raise a dispute. Most banks offer this – Payment done, good&services not received. Slow process, but good chances of getting money back.

          • #25041 Reply
            Alphaayush9285
            Participant
              A
              Alphaayush9285
              OP
              March 29, 2025 at 12:28 pm
              Yes paid using credit card. It’s been 18 days though. Can I still go ahead with this option?

              • #25044 Reply
                Desishivansh2897
                Participant
                  D
                  Desishivansh2897
                  PARTICIPANT
                  March 29, 2025 at 12:29 pm
                  Yes as far as I know- timeline is 60days

                  • #25047 Reply
                    Alphaayush9285
                    Participant
                      A
                      Alphaayush9285
                      OP
                      March 29, 2025 at 12:29 pm
                      Thankyou for your advice

              • #25036 Reply
                Happyabhijeet3786
                Participant
                  H
                  Happyabhijeet3786
                  PARTICIPANT
                  March 29, 2025 at 12:31 pm
                  NAL but always use a credit card for something you think is a bit fishy as a precaution or always use one for online transactions
                  Has helped me a lot

                  • #25040 Reply
                    Alphaayush9285
                    Participant
                      A
                      Alphaayush9285
                      OP
                      March 29, 2025 at 12:33 pm
                      Thankfully I have made a credit card payment for this !

                      • #25043 Reply
                        Happyabhijeet3786
                        Participant
                          H
                          Happyabhijeet3786
                          PARTICIPANT
                          March 29, 2025 at 12:36 pm
                          then just write to them that you are marking this payment as a fraud if you are not going to deliver or give an update
                          and if they don’t provide you with any update then just flag the payment from your account

                          • #25046 Reply
                            Alphaayush9285
                            Participant
                              A
                              Alphaayush9285
                              OP
                              March 29, 2025 at 12:41 pm
                              Should I email or get on call with customer care for flagging the payment?
                              We’re way past messaging or telling the brand anything. There is absolutely zero response from their end. And the one time my partner messaged them that we will complain , they blocked his profile. And I’m not going to be surprised if they block me eventually.

                              • #25049 Reply
                                Happyabhijeet3786
                                Participant
                                  H
                                  Happyabhijeet3786
                                  PARTICIPANT
                                  March 29, 2025 at 12:44 pm
                                  i always do it from my application
                                  you could look online on how to do it according to your bank

                                  • #25051 Reply
                                    Alphaayush9285
                                    Participant
                                      A
                                      Alphaayush9285
                                      OP
                                      March 29, 2025 at 12:45 pm
                                      Alright. I’ll check with my banking app. Thankyou for your help

                          • #25035 Reply
                            Wiserahul8269
                            Participant
                              W
                              Wiserahul8269
                              PARTICIPANT
                              March 29, 2025 at 12:44 pm
                              Very common

                              • #25039 Reply
                                Alphaayush9285
                                Participant
                                  A
                                  Alphaayush9285
                                  OP
                                  March 29, 2025 at 12:45 pm
                                  What does this mean? It’s fine if it’s common. It happened with me and am seeking help. I don’t need your dramatic comment if you can’t give genuine advice.

                                  • #25042 Reply
                                    Wiserahul8269
                                    Participant
                                      W
                                      Wiserahul8269
                                      PARTICIPANT
                                      March 29, 2025 at 1:16 pm
                                      First of all, don’t use prepaid options for random websites and Instagram stores . Cash on delivery.
                                      Second , do you think the time that you will spend on follow ups , venting on the internet , and doing random things is worth 3k ? Ever heard of the sunk cost fallacy .

                                      • #25045 Reply
                                        Alphaayush9285
                                        Participant
                                          A
                                          Alphaayush9285
                                          OP
                                          March 29, 2025 at 1:55 pm
                                          Nope. I feel it’s totally worth it. Because just like failures , in life , you don’t stop trying and fighting for your rights. Don’t try to act cool because it’s not your money.

                                          • #25048 Reply
                                            Wiserahul8269
                                            Participant
                                              W
                                              Wiserahul8269
                                              PARTICIPANT
                                              March 29, 2025 at 2:11 pm
                                              Sounds like a story you tell yourself before crying to sleep everyday . Learn to think rationally and objectively rather than emotionally.

                                              • #25050 Reply
                                                Alphaayush9285
                                                Participant
                                                  A
                                                  Alphaayush9285
                                                  OP
                                                  March 29, 2025 at 2:34 pm
                                                  Didn’t ask for life lessons. Asked for legal advice. You cannot decide what’s a definite amount for me as “ sunk cost “. It’s as simple. I was robbed of my money. And the Instagram store isn’t random. It has 30k followers and actively recommended by many. I happen to be unlucky. But rather than giving me actual legal advice you want to sound like you’re some who is superior and I’m dumb because it’s a small amount. I may cry or laugh and go to sleep. I really don’t see why you’re so shallow and crass. You have not replied anything in context. Get off your high horse.

                                                  • #25052 Reply
                                                    Wiserahul8269
                                                    Participant
                                                      W
                                                      Wiserahul8269
                                                      PARTICIPANT
                                                      March 29, 2025 at 3:35 pm
                                                      I didn’t call myself superior and you dumb , but I wouldn’t disagree with your deduction.
                                                      Anyway, you want to take the legal route against an Instagram handle for 3k. You are willing to spend 1000x more money and time on lawyers and processes .

                                                      But didn’t realize that you were so wronged . Let’s get the Supreme Court judges on this please . This person got scammed by an Instagram handles because wanted to save money by avoiding cod ( prepaid offers are offered on discount for a reason ).
                                                      If only your greedy ass would have seen that, you wouldn’t be arguing with strangers online

                                                      • #25054 Reply
                                                        Alphaayush9285
                                                        Participant
                                                          A
                                                          Alphaayush9285
                                                          OP
                                                          March 29, 2025 at 4:00 pm
                                                          I see you have a career in philosophy and unnecessary blabbering. Have a nice day and actually put yourself to use for once in life.

                                                        • #25053 Reply
                                                          Alphaayush9285
                                                          Participant
                                                            A
                                                            Alphaayush9285
                                                            OP
                                                            March 29, 2025 at 4:01 pm
                                                            Your 1 brain cell head cannot understand that certain websites don’t offer cod. But you’re too far up your 🍑

                                                            • #25055 Reply
                                                              Wiserahul8269
                                                              Participant
                                                                W
                                                                Wiserahul8269
                                                                PARTICIPANT
                                                                March 29, 2025 at 4:44 pm
                                                                So why order from shady websites that don’t offer cod ? Why even scour through Instagram to search for such obscure stuff that usually people don’t care about . How is that putting your time to good use .
                                                                Are you so naive that someone flashes a trinket and then you need to have it. Is that your purpose in life ? Make mistakes , get scammed and then cry about it . If you have a website then I am happy to make a small donation so that you can buy a handkerchief to wipe your tears

                                                                • #25056 Reply
                                                                  Happyamit8146
                                                                  Participant
                                                                    H
                                                                    Happyamit8146
                                                                    PARTICIPANT
                                                                    March 29, 2025 at 4:59 pm
                                                                    Every website doesn’t offer COD as they’ve to bear the delivery charges if the customer cancels the order Post dispatch.OP was just asking for suggestions and obviously not hire lawyers for a meagre amount.

                                                                  • #25057 Reply
                                                                    Wiserahul8269
                                                                    Participant
                                                                      W
                                                                      Wiserahul8269
                                                                      PARTICIPANT
                                                                      March 29, 2025 at 5:18 pm
                                                                      Got it. I think that ordering through such websites is like a rolling a dice . Even if stuff gets delivered , it is usually underwhelming. Making this a futile exercise

                                                  • #25034 Reply
                                                    Girishhawk51
                                                    Participant
                                                      G
                                                      Girishhawk51
                                                      PARTICIPANT
                                                      March 29, 2025 at 12:48 pm
                                                      Can you also post this on InstaCelebsGossips sub.

                                                      • #25038 Reply
                                                        Alphaayush9285
                                                        Participant
                                                          A
                                                          Alphaayush9285
                                                          OP
                                                          March 29, 2025 at 12:51 pm
                                                          Have asked someone to do it for me. Because I am unable to make a post! Can you help?

                                                      • #25033 Reply
                                                        Vaibhavpanda793
                                                        Participant
                                                          V
                                                          Vaibhavpanda793
                                                          PARTICIPANT
                                                          May 3, 2025 at 12:32 pm
                                                          any advancment, something similar has happened with me

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