How to raise complaint against restaurant

Community Forums Legal Advice India How to raise complaint against restaurant

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    • #61009 Reply
      User_aabaa6fa
      Participant
        U
        User_aabaa6fa
        PARTICIPANT
        February 3, 2025 at 6:41 am
        Hi, I’m looking to file a complaint against a specific restaurant. They offer poor vegetarian meals and have zero parking space for their customers. As a result, people park their vehicles irresponsibly on the highway (Puducherry to Chennai ECR), leading to frequent accidents and injuries for passersby.

        On top of that, their kitchen exhaust is directed toward a residential area, spreading oil spills across the surroundings. They have not followed proper safety standards, such as installing a long vertical chimney to safely divert the oil spills..

        I have reached out to the restaurant owner, but they simply don’t care.

        My question is Where can I file a complaint against them? Is there any government portal where I can raise this issue and possibly take action?

        Kindly guide me.

      • #61012 Reply
        Expertsachin5153
        Participant
          E
          Expertsachin5153
          PARTICIPANT
          February 3, 2025 at 6:59 am
          FSSAI portal should help.

          • #61014 Reply
            User_aabaa6fa
            Participant
              U
              User_aabaa6fa
              OP
              February 3, 2025 at 7:02 am
              Sure brother, I’ll give it a try

          • #61011 Reply
            Braveseeker242
            Participant
              B
              Braveseeker242
              PARTICIPANT
              February 3, 2025 at 7:13 am
              local municipality. They should have app or website

              • #61013 Reply
                User_aabaa6fa
                Participant
                  U
                  User_aabaa6fa
                  OP
                  February 3, 2025 at 7:19 am
                  I think this hotel owner made deal them by giving bribery.
                  So don’t think reaching out to this local municipality would help

                  • #61015 Reply
                    Braveseeker242
                    Participant
                      B
                      Braveseeker242
                      PARTICIPANT
                      February 3, 2025 at 7:29 am
                      That’s the first step. Just register complaint. They will ask for more bribe if they received complaint.

                      Second step is register complaint on DPG portal against municipality not talking action

                      • #61016 Reply
                        User_aabaa6fa
                        Participant
                          U
                          User_aabaa6fa
                          OP
                          February 3, 2025 at 7:41 am
                          Understood.
                          I’ll start the process right away.

                  • #61010 Reply
                    User_83dc8ad0
                    Participant
                      U
                      User_83dc8ad0
                      PARTICIPANT
                      February 3, 2025 at 9:06 am
                      Give 1 star review on google map with multiple accounts

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