If a seller keeps delaying a prepaid order and ignores my calls, emails, etc., what can I do?

This topic has 10 replies, 3 voices, and was last updated 1 year, 3 months ago by Wisetiger3542.

Viewing 2 reply threads

Author

Posts
- March 1, 2025 at 4:17 pm #44044 Reply
  User_1c955218
  Participant
  U
  
  User_1c955218
  PARTICIPANT
  March 1, 2025 at 4:17 pm
  
  The product cost me 16k. It’s been a month. How do I sue them? Is litigation going to be a hassle?
- March 1, 2025 at 4:19 pm #44046 Reply
  Desishark6045
  Participant
  D
  
  Desishark6045
  PARTICIPANT
  March 1, 2025 at 4:19 pm
  
  Ask for refund immediately.
  
  Does the seller have a registered office?
  - March 1, 2025 at 8:14 pm #44048 Reply
    User_1c955218
    Participant
    U
    
    User_1c955218
    OP
    March 1, 2025 at 8:14 pm
    
    There’s an address on their website contact page, but I haven’t checked what their business’s registered address is. I don’t know how that would be done.
    
    I did ask for a refund. They’ve left me on read.
    - March 2, 2025 at 5:23 am #44050 Reply
      Desishark6045
      Participant
      
      D
      
      Desishark6045
      PARTICIPANT
      March 2, 2025 at 5:23 am
      
      File complaint with cybercrime for cheating
- March 2, 2025 at 7:24 am #44045 Reply
  Wisetiger3542
  Participant
  W
  
  Wisetiger3542
  PARTICIPANT
  March 2, 2025 at 7:24 am
  
  If you paid via any bank instrument instead of a wallet, then you can raise a dispute with bank. UPI and credit cards have these facility, not entirely sure of debit card and net banking.
  The bank will investigate and return the amount to you.
  
  Otherwise if you haven’t raised a complaint with the seller, do it now in written preferably by email and file a public grievance.
  
  Ideally the dispute method itself should work.
  Best of luck
  - March 2, 2025 at 10:00 am #44047 Reply
    User_1c955218
    Participant
    U
    
    User_1c955218
    OP
    March 2, 2025 at 10:00 am
    
    Thanks. I’m going to try one last time to get them to deliver. Man… Problems don’t end. I appreciate the advice!
    - March 2, 2025 at 10:38 am #44049 Reply
      Wisetiger3542
      Participant
      
      W
      
      Wisetiger3542
      PARTICIPANT
      March 2, 2025 at 10:38 am
      
      There is sometime time limit to raise a dispute so keep that in mind before waiting for delivery
      - March 2, 2025 at 11:03 am #44051 Reply
        
        User_1c955218
        Participant
        
        U
        
        User_1c955218
        OP
        March 2, 2025 at 11:03 am
        
        What is the limit? They keep saying the courier was lost, we’ll deliver it eventually, but they’re being very shady.
        
        March 2, 2025 at 5:31 pm #44052 Reply
        
        Wisetiger3542
        Participant
        
        W
        
        Wisetiger3542
        PARTICIPANT
        March 2, 2025 at 5:31 pm
        
        You need to check for the specific mode of payment. How did you pay?
        
        March 2, 2025 at 9:34 pm #44053 Reply
        
        User_1c955218
        Participant
        
        U
        
        User_1c955218
        OP
        March 2, 2025 at 9:34 pm
        
        Bank app’s upi. ☹️
        
        March 3, 2025 at 12:05 pm #44054 Reply
        
        Wisetiger3542
        Participant
        
        W
        
        Wisetiger3542
        PARTICIPANT
        March 3, 2025 at 12:05 pm
        
        Try raising one. quick google search is saying 45 days. But it is still worth it to try
Author

Posts

Viewing 2 reply threads