[India] Careerwill Selling Fake Live Classes – Is This a Legal Violation? Flair: Consumer Rights / Fraud

Community Forums Legal Advice India [India] Careerwill Selling Fake Live Classes – Is This a Legal Violation? Flair: Consumer Rights / Fraud

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    • #24394 Reply
      Keshavseeker624
      Participant
        K
        Keshavseeker624
        PARTICIPANT
        March 30, 2025 at 3:00 pm
        Careerwill is deceiving students by selling pre-recorded classes as live sessions. Is this legally actionable? 🚨

        Careerwill, a popular Indian online education platform, has been streaming pre-recorded videos while falsely advertising them as live classes. Students pay extra for live interaction, but the sessions are not actually live.

        How I Discovered This Fraud:

        On March 13, 2025, during a supposed “live” class by Jaideep Singh, he accidentally mentioned November 8 instead of March 13.

        The system date was intentionally hidden during multiple classes in March.

        Student comments were ignored for over 10 minutes, proving no real-time interaction.

        Careerwill’s Response (or Lack of It):

        Ignored my emails since March 19.

        Customer support refused to acknowledge the issue and kept redirecting me to different WhatsApp numbers.

        A Careerwill staff member, Sapna Chettri, called me, was rude, made excuses, and promised a response (which never came).

        After I complained, they edited the March 13 video to remove the proof.

        Legal Questions:

        1. Is this a violation of consumer protection laws in India?

        2. Can I file a complaint under the Consumer Protection Act (2019) for misleading advertisements?

        3. Would this count as fraud or misrepresentation under the Indian Penal Code?

        4. What legal steps can I take to hold Careerwill accountable?

        What I Plan to Do:

        ✅ File a complaint with the National Consumer Helpline (NCH).
        ✅ Escalate to regulatory bodies if needed.
        ✅ Seek legal advice on further action.

        🚨 Students are paying for a service that doesn’t exist. Careerwill must be held accountable! 🚨

      • #24396 Reply
        Keshavseeker624
        Participant
          K
          Keshavseeker624
          OP
          March 30, 2025 at 3:02 pm
          Proof of Careerwill’s Scam (Fake Live Classes):
          🔗 Google Drive Link

          This folder contains video evidence, chat screenshots, and proof showing how Careerwill has been misleading students.

          If you’re a legal expert or have faced similar issues, please share your thoughts!

        • #24395 Reply
          Desiseeker6941
          Participant
            D
            Desiseeker6941
            PARTICIPANT
            March 31, 2025 at 6:11 am
            How much money did you lose in this fake live class?

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