Community › Forums › Legal Advice India › Kalakaaar India delaying orders for weeks + zero response… what should I do? inframe: @kalakaar.indiaa
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UUser_5fa80221
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May 2, 2026 at 6:42 amI ordered a phone case from Kalakaaar India on **7th April**, and it’s been *weeks* with no delivery.I’ve tried everything at this point —
WhatsApp messages, Instagram DMs, even calling them, and I’ve **DM’d their CEO** as well. Still no proper response or resolution.What’s worse is they’ve told me **at least 5 times** that my order will “ship soon” — but that “soon” just never comes. It honestly feels like I’m being strung along.
I’ve also checked their Instagram comments and I’m clearly not alone — there are **so many other customers complaining about the same delays and lack of response**, which makes this even more frustrating.
The weird part is I’ve actually ordered from them **multiple times before**, and never faced anything like this. Everything used to be smooth, so this sudden drop in service + complete unresponsiveness is really disappointing.
And meanwhile, they’re still **actively posting on their socials like everything is normal**, which just feels ignorant when so many customers are stuck like this.
At this point, I just want a resolution —
either **deliver my order ASAP** or **process a full refund**.Has anyone else dealt with this? What’s the best way to escalate this or actually get a response from them?
Also, honestly… based on this experience, I’d say **avoid ordering from them going forward** unless they fix whatever is going on.
Would really appreciate any advice 🙏
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