Community › Forums › Legal Advice India › Lost Baggage
- This topic has 7 replies, 3 voices, and was last updated 1 year, 2 months ago by
User_031aa5e8.
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UUser_031aa5e8
PARTICIPANT
February 17, 2025 at 5:42 pmHi,
I have booked my flights from Ranchi to Stavanger through makemytrip. I have bought additional 15kg International travel luggage from Air India Express website by providing all my connection flights details. However upon arrival at Delhi Airport from Ranchi , one of my bag has not arrived , the airline staff asked us to fill the missing baggage complaint and they will send to my home address ( Stavanger, Norway) via same route I travelled.
It has been 4days , there is no trace of bag and no one helping. I have tried calling them, mailing them, all they reply is that they are contacting baggage department.
What should I do?
#lostbaggage -
AAshishmaster940
PARTICIPANT
February 17, 2025 at 6:27 pmComplaint in air seva might help. Further, depending on valuables in luggage, you can initiate legal action. -
UUser_031aa5e8
OP
February 17, 2025 at 6:33 pmLegal action? How to initiate that? -
UUser_a03c478e
PARTICIPANT
March 31, 2025 at 6:32 pmHey did you get your bag back? AIX misplaced my bag travelling from Ranchi to Bangalore as well-
UUser_031aa5e8
OP
March 31, 2025 at 7:25 pmYes, we got the bag after 15 days.
Hope you get the bag sooner.-
UUser_a03c478e
PARTICIPANT
April 1, 2025 at 1:12 amHey, thenks for the response. What process did you follow to get the bags back? Currently I’m just following up with them on calls and Instagram, and getting a similar response that they are looking at untagged bags/ waiting for response from all stations. But mostly it’s it’s who have to keep calling and asking them, is there a better way? Thank you so much!-
UUser_031aa5e8
OP
April 1, 2025 at 8:08 amUnfortunately there is no other way around, I tweeted them time and again by tagging multiple people ๐คท๐ผโโ๏ธ
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UUser_a03c478e
PARTICIPANT
April 1, 2025 at 8:11 amI see, thank you!
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