Community › Forums › Legal Advice India › My Mom’s Whatsapp was hacked and she lost 20K, Course of action?
- This topic has 26 replies, 21 voices, and was last updated 1 year, 2 months ago by
Deepakfalcon795.
-
AuthorPosts
-
-
KKritikaking741
PARTICIPANT
March 30, 2025 at 10:02 amMy mom’s WhatsApp was hacked, and the hacker, impersonating her, messaged all her relatives and friends, asking them for money. Unfortunately, two people fell for it, and the hacker extorted a total of ₹20,000, which my mom had to repay.It all started when one of my mom’s friend’s accounts was hacked. Unaware of this, my mom received a message from the hacker (posing as her friend), asking for a six-digit code, claiming it was needed to add her to a health and fitness group. My mom unknowingly shared the code, and just like that, she lost access to her WhatsApp. The hacker then took control of her account and began messaging all her contacts with the same scam message.
Yes, I know my mom’s mistake was sharing the verification code, and she isn’t very tech-savvy. But the mental toll this has taken on her is unreal—she’s now scared to even use her phone.
I have the hacker’s UPI ID. What is the best course of action to report this and track them down? Is there a way to file a complaint online through the cybercrime portal? What are my options?
The UPI id of this guy is “9171796886@okbizaxis”
-
DDesimaster8379
PARTICIPANT
March 30, 2025 at 10:09 amPolice complain karo cyber cell me.-
KKritikaking741
OP
March 30, 2025 at 10:15 amlike physical police station, approached one station near my home, they where not very supportive, they told us to contact watsapp support blah blah, is there any official portal or a mail through which i can complain-
D
-
VVrindalion447
PARTICIPANT
March 30, 2025 at 10:43 amFirst report to cyber crime, use that report and go to local station. They will try their very best not to get fir done but keep insisting. Cyber crime will try to track and lock the money but you need local police and fir to ultimately get that locked money. And keep calling 1930, they may or may not pick up but keep trying. But first go to the nearest cyber crime station, they usually are very helpful. 48hrs is the deadline before the money gets scattered into all the earn 4000 a day scams and crypto.
-
-
-
BBraveseeker242
PARTICIPANT
March 30, 2025 at 10:25 amcall 1930 and report cyber fraud -
SSaistar680
PARTICIPANT
March 30, 2025 at 10:33 amActually your mum did not have to repay. This has happened often enough that if anyone asks for money, the thing to do is to call them (not on WA) and ask them if they really asked for money. Your mother was not at all liable.-
SSilentwolf2293
PARTICIPANT
March 30, 2025 at 10:47 amThat’s logical but people who helped, helped in good faith. So not giving the money back would have meant souring the relationships which is costlier than 20k.
-
-
MMegaharshita4991
PARTICIPANT
March 30, 2025 at 10:46 amFirst people need to get security education before using technology. Technology is spreading faster than education and law takes an eternity to catch up. Hence this! -
PParagking331
PARTICIPANT
March 30, 2025 at 11:35 amMoney is mostly gone but file a complaint on cybercrime portal and then reach the nearest police station with the filed complaint and convert it to an FIR.-
KKritikaking741
OP
March 30, 2025 at 2:13 pmWith upi id, is it that hard to track it down?-
PParagking331
PARTICIPANT
March 30, 2025 at 2:14 pmYeah
-
-
-
CCoolsweta9794
PARTICIPANT
March 30, 2025 at 11:43 amThis look made up story to me, because how did the hacker get your mother’s contact information or even the related data? Even if you’re syncing contacts, it requires a cloud ID for backup or local storage to retrieve them. Because if a scammer is scamming through otp based, he would have a fresh account with no data on it-
SShrutiowl381
PARTICIPANT
March 30, 2025 at 1:29 pmNot OP and I’m not sure how this is done but it is possible for this to happen. This happened to my brother’s mother in law just about a month ago. I received a message from her saying hi hello and then telling me that she accidentally requested for an OTP on my number. What ticked me off about this was the speed with which I was receiving messages from her number because she being a senior citizen could never type so fast. The scammers so this to create a sense of urgency and for you to give the OTP. What confirmed my suspicion was that I wished her happy birthday(it wasn’t) and the scammer replied with thanks. I immediately informed all other relatives not to entertain messages and directly speak over the phone until the issue was resolved. -
SSuperpankaj333
PARTICIPANT
March 30, 2025 at 1:31 pmThis happened to my aunt also basically they target groups which you are part of and get contacts from there. -
MMightyronit2870
PARTICIPANT
March 31, 2025 at 10:06 ami was literally a part of this scam day before yesterday. One of our friend got hacked and from her number we got msg of requesting code.many people in our circle got same scam msg. Few people got request of money for emergency purpose and few people did pay scamster. Now we are millenials, doctors by professio so we all should be aware and not fall for this unlike senior citizen but yet people fall for it. We cant help stupidity.
Tbf its a flash msg which pops up where with it says with click of code and gain access to your whatsapp. Even before you read and understand it, its human nature to click as we click accept for terms and conditions.
-
-
EExpertbear1479
PARTICIPANT
March 30, 2025 at 11:54 amwhy did ur mom have to repay the money? Why would friends and relatives send money without a phone call of any sort?-
KKritikaking741
OP
March 30, 2025 at 2:12 pmMost of them called, just two friends of hers sent money, you know how relatives get when money is involved. Mom just felt it’s better to avoid all this drama
-
-
HHappydude3826
PARTICIPANT
March 30, 2025 at 12:12 pmTry t reach out to 1930 – cyber crime helpline -
BBrightninja2898
PARTICIPANT
March 30, 2025 at 2:06 pmNot a lawyer, but for everyone out there panicking what if it happens to them, this is not a hack but rather social engeneering (in simple terms A Scam). The scammer had no technical knowledge. Just scammed the OPs mother into sharing let’s say the PIN of WhatsApp. If you are vigilant, you won’t get “Hacked”. Not like this at least. Sit with your elderly members over lunch or dinner or breakfast and tell these like you are telling news. The more they know, more protected they are!-
KKritikaking741
OP
March 30, 2025 at 2:10 pmTrue, I stand corrected my mom was scammer more than hacked
-
-
SSalonimaster585
PARTICIPANT
March 30, 2025 at 5:04 pmThe same thing happened to my cousin n she sent Rs 20000 to the hacker.But the relative whose account tht hacker had hacked did not repay her saying tht it was not her fault.My cousin lost Rs 20000 for trying to help.-
UUrbanguy8006
PARTICIPANT
March 31, 2025 at 8:58 amI mean, yes, if someone ever asks you out of nowhere to send money to an unfamiliar account, why would you?
-
-
SSapanmaster587
PARTICIPANT
March 30, 2025 at 6:00 pmI will be very straight. Police won’t give a damn about your WhatsApp because you mother didn’t lose any money and most likely she got her wp back. The only thing you can do is ask the relatives to file complaints in NCCRP, or you can just help them do it. Secondly ask them to call their banks and dispute the transaction as scam, do the same in the UPI app as well. Banks can send a freeze request in cases of inter-bank transactions and if it’s same bank they’ll freeze it right away.Come on guys this is India, practically sochke dekho what’s gonna work.
-
KKritikaking741
OP
March 30, 2025 at 6:30 pmThanks for the clarity man
-
-
CCalmshark9927
PARTICIPANT
March 30, 2025 at 7:28 pmLearn and let goo!!!Small price for huge learning!!! -
SSunainashark277
PARTICIPANT
March 31, 2025 at 9:26 amYou can’t do shit about that. These scammers use burner accounts, and if they’re smart enough, they usually buy crypto asap also that upi id is probably made with fake details, so even if you track the account, it’s likely a random person’s identity being used as a drop account. The scammer probably cashed out into crypto, and tracing it through blockchain linking is next to impossible unless someone really digs deep and he somehow sells it through regulated crypto exchange, which, let’s be real, no cybercrime unit is doing for your just 20k
-
-
AuthorPosts