- This topic has 18 replies, 15 voices, and was last updated 1 year, 2 months ago by
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SGUYS PLEASE READ MY STORY!!!
I booked an Airport cab on mmt 24 hours ago and we all know that MMT provides details of the driver 30 mInutes ago. The cab was for my senior citizen mother and my brother who was coming home after a 12-hour flight. This driver called my father at 3 am and mind me the cab is booked for 6 am so we have not received any driver details. My father said that we would contact the number the company would provide and out of nowhere this driver threatened my senior citizen father saying “TUJHE DARR LGRA HAI KYA SAALE”. He has deleted those chats on WhatsApp I will attach a screenshot and when MMT provided the driver details 30 min ago my father called him then he turned out the same driver and started abusing again. At this point, I get to know about everything that has happened and I contacted MMT customer service and initially, they were like like yes ma’am we understand and we will book a different cab but then my father started receiving random calls from drivers who were not associated with MMT saying they are at Nizamuddin. I contacted the MMT people again and guess what??? SORRY MAAM NO DRIVER IS AVAILABLE YOU CAN BOOK FROM SOME OTHER APPLICATION. They left me high and dry. It was such a bad experience. THEY HAVE NOT REFUNDED THE AMOUNT AS OF NOW.
ANY LAWYER PLEASE ADVISE ME ON HOW TO GO ABOUT IT I AM NOT LETTING THIS GO ESPECIALLY WHAT MY PARENTS HAD TO GO THROUGH -
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INo hard feelings but why exactly are people booking cabs via MMT?
I dont even book hotels from MMT -
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EI used to be a black member with MMT. “USED to”
I’ve had enough experience with them to use past tense.Don’t get me wrong they are still good but just for search and estimation. And that is exactly what I use them for now.
Once I settle down on things I get it done outside of MMT.
It’s safer and more concrete.Remember the mantra – Remove the middle men.
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SMMT is pathetic . I booked a hotel once in Nainital , as my wife had to work from home and we were getting late , so thought to book it through MMT . Hotel website had mentioned WiFi on it and it was good 3-4 star rated hotel . But when we reached hotel , front office said yes we have WiFi but only in lobby not in rooms . I was like WTF , so I refused to check in . When I raised with MMT they started putting it on me , while I had all screenshots , and no where it was mentioned WiFi only in lobby . I wasted my 5-6000 rs . Despite sending all the proofs and even emailing CEO , no refund was given . Sent legal notice to MMT they didn’t even responded to that . From that day I decided not to use MMT .
On the other hand I now use TRIP.Com their customer service is top notch , we booked hotel last month on Kullu ( our first time there ) , on photos it was good , when we reached hotel, they gave us room on 4th floor and no elevators & I had aged parents with me . Somehow we managed , next day when we complained to trip , and submitted all proof . Not only they gave us refund , they gave us refund also for the day we stayed in .
MMT is pathetic and they don’t care about you or your money .
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Bregister complaint on NCH app and PG portal
Post on Twitter with catchy, coli bait headline and tag MMT
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WWe had once booked a resort 3-4 months in advance thru MMT only to realise one day prior of the actual journey, that the resort never accepted the booking, although the confirmation was still showing in the App (by which time there were hardly any options left and prices were 3x). Avoid MMT, even for flights.
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