Refund not provided even after 50 days

[Samarlion844]

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Samarlion844
PARTICIPANT
April 5, 2025 at 6:50 am

I sent a package to Mumbai via xpressbees using shiprocket (mediator) on 20th Feb and on 22nd Feb, it reached Delhi hub. Now it has been there for past 50 days.

I’ve talked with executive numerous times on call as well as chat. Package was worth around 6000, but I put the value as 1600. Now after almost 2 months, they have initiated a payment of 1260 instead of 1600, which I can get in my account after 20-25 days.

Can I file a consumer case for mental harrasment and stress? Also what would you guys advise moving forward. Any other way I get atleast 3000-4000 to minimize my loss.

Thank you

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[Fiercehero3009]

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Fiercehero3009
PARTICIPANT
April 7, 2025 at 8:20 am

Send them a legal notice. Usually the sight of a notice sets most ppl straight

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