Samsung denying warranty for defective charger, offering only 60% discount – what should I do?

Community Forums Legal Advice India Samsung denying warranty for defective charger, offering only 60% discount – what should I do?

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      User_1149130d
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        User_1149130d
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        April 25, 2026 at 4:57 pm
        Bought a Samsung charger that stopped working on the first days (likely overheating/defect).
        Authorized ervice center marked it as “physical damage” (not true), so warranty was denied. After escalation, Samsung is only offering a 60% discount — I need to pay ₹1432 for replacement.
        I already had to buy another charger due to the delay.
        Not sure what to do now:
        Accept and move on
        Or file a consumer complaint
        Has anyone dealt with this? Is it worth fighting?
        Any advice appreciated.

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