- This topic has 1 reply, 2 voices, and was last updated 1 year, 4 months ago by
.
Viewing 1 reply thread
-
Posts
-
-
UI order two products in urban ladder on 11th Feb. and one product was supposed to get delivered on 22nd and it hasn’t delivered yet. I have constantly calling the store but they are giving the same reason and not responding properly.
The customer care is horrible and they are not cancelling my order or sending me a refund. This whole situation is extremely stressful. I ordered an essential item and I am desperately in need for it and now I cant even order else where with my money stuck with them. I know this is trivial but I just hate the whole experience and I am sure they will not be held accountable for this.
Is there something I can do about this?? Like file a online complaint??
-
UNAL.
Similar situation happened with me. I sent them an email asking for updates and confirmation. And mentioned that if they fail to reply I would be forced to raise complaint to consumer court as they took my money and not sending me the furniture.They replied back with details why delivery was delayed etc etc.
And later I received the products. Didn’t need to raise a complain.
You can try the same.
-
Viewing 1 reply thread