What can I do if these India Post postmen don’t deliver the package and return it back?

[Luckydivya2970]

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Luckydivya2970
PARTICIPANT
April 8, 2025 at 6:10 pm

Ordered my PVC Aadhaar out of delivery by India post HO in Noida, my address is a bit different and this postman didn’t even care to give a call to know the address and returned it back to the sender.

While in the private companies, their delivery persons have at least basic common sense to call the addressee if they don’t find the address.

They returned the parcel back to Bangalore, my time, 50 INR all in vain.

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[Silentsangita9853]

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Silentsangita9853
PARTICIPANT
April 8, 2025 at 6:19 pm

I don’t think the contact details of the recipient are shared with the postman, as in most cases the postman knows their local area well and delivers parcels based on the address and name.
Here your address is a bit different which is not at all postman’s issue.

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[Niharikarider869]

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Niharikarider869
PARTICIPANT
April 8, 2025 at 6:22 pm

The idea is for delivery to happen to the address as provided in Aadhar. This also acts as a check that the address is really valid. 
It is not the postman’s job to call and deliver to some new address. India post is governed by strict rules, postman cannot arbitrarily delivery elsewhere. 

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[Luckydivya2970]

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Luckydivya2970
OP
April 8, 2025 at 6:35 pm

The address is correct, it’s just that it’s a bit tricky to find. I don’t think these postmen even care or know about the “rules” you’re referring to.

And yes, it’s the job of the person doing the job to clarify the things if they’re not capable in their job.

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[Silentsuhani990]

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Silentsuhani990
PARTICIPANT
April 9, 2025 at 2:04 pm

No it does not “act as a check that the address is valid”. It’s not like the adhaar gets canceled if the recipient isn’t at the address

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[Silentreshma6169]

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Silentreshma6169
PARTICIPANT
April 8, 2025 at 9:23 pm

India post does not work like a private business delivery company.

They follow very strict rules.

Even though the address is tricky or not found or for any other reasons… That article lies in the nearest post office for 7 days. After 7 days, they try to deliver it again. If unable to find an address. Then it will be sent back to the sender.

So, you too had a chance to collect it from the post office. But, you missed it. Now it went back to the sender.

India post still follows traditional methods. It has been the same thing for decades.

The postman will not give a call even if the phone number is available or not.

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[Luckydivya2970]

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Luckydivya2970
OP
April 9, 2025 at 6:25 am

I don’t know what rules are you referring here. They returned my package to sender the very next day after they said to have “attempted delivery”.

Having basic sense and courtesy does not violate any “strict rules”!

This is just the permanent nature of their jobs that they can do anything and get away with it without any repercussions!

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