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AThanks. This sounds promising. I have the required documents including PAN and aadhar of the sender , bank account details as well as confirmation from them that they received the amount. I will file a physical complaint if my online complaint doesn’t work.AThat’s unfortunate. The only thing for me to do now is to think that I did charity of Rs. 2000. But what is concerning me is the lien. How do I get it removed? Should I ask my bank to just deduct the amount and remove it? Will it impact my credit history?ANot sure if this is a solution, but can I email the bank of the sender asking them to look into this?AThey did not debit. They put a hold on the 2K amount. I emailed them asking to release the hold as I have already paid the amount back but they said they cannot until the complaint is officially withdrawn.AEven if I have evidence that I reversed it and the written WhatsApp confirmation from the sender that they got it?AUnfortunately no. The sender didn’t appear too knowledgeable about these things. They asked someone on their family to raise and withdraw the complaint and they called me to inform the same. So no written proof of withdrawal.
But I have whatsapp chat screenshot of the person acknowledging that they received the amount back. I am guessing it should mean something.
Viewing 8 posts - 1 through 8 (of 8 total)