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COk
Here me out, i will give you a counter intuitive answer. The fact that he is scared of online transaction makes him more prone to negative consequences. What happened is unfortunate, i agree, but if he would have transacted frequently, the probability of him making mistake like this also become less. I personally have a habit say like muscle memory to check for transaction amount just before submit my UPI pin just to re-verify my transaction.
All 3rd part UPI apps have same final payment screen making the flow consistent but this is not true with bank apps.Your point is correct regarding user interface, bank apps have shitty interface, I tried using a bank app once and never going back as I felt that bad UX might put me in this exact situation.
Hope your issue get sorted.
CI agree to business malpractice, these companies are on their way to scale at any cost that they usually ignore such issues. Highlighting them seems the only way to force them to correct.CSome people are really such drama queen. Just pay him again. There is a very high chance that your UPI will not go through and money will return.In case your account is debited twice, just raise a request at Zepto level and they refund the entire amount. I have been in your situation twice, and got my money back.
I can say Zepto is surely doing a lot of shady UI/UX practices etc, so personally I prefer walking to nearby grocery store.
Viewing 3 posts - 1 through 3 (of 3 total)