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JYes there is this portal called UPI digital dashboard, by using which i f the branch inputs transaction Ref no, all the details like the app /platform used, payer name and bank details & payee name if available or their bank account details, amount and time everything is visibleJVisit your bank on Monday and meet the service / operations manager there tell thek you’re willing to give indemnity bond , ask him to talk to to the branch manager of other bank to do the needful on the basis of indemnity bond. …. I could have helped if it was SBIJCalling 1930 or cyber case is completely wrong here. The TAT for UPI chargeback case is 35 days, that’s why bank told you it might take 35 days, but even after 35 days it’s not sure that the case will be resolved let alone in your favour. Most of the times the Beneficiary’s bank reply that the person couldn’t be contacted and the case gets closed. One more option you can try is to give indemnity bond a long with your application and required documents to your home branch and ask them to provide indemnity bond to the beneficiary bank for the reversal . Most of the banks do reverse transfers based on indemnity bond.( which banks are involved?)
Viewing 3 posts - 1 through 3 (of 3 total)