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K-The car was only 6 months old ,
-And the car is named to my grandfather senior citizen,
-They damaged car and did conceal fact by not telling us hoping that we will accept the damaged car and shift blame to us,
-the solution they are giving is that will manually paint locally which we result in our car significant value loss as it will have difference in car thickness, shade, density
-they are not providing us cctv footageKit would be excellent if you would help me more because the code no is same yet they had advertised us 5.2KW clearly in product specs and I looked into that and having trust in amazon I bought it , hoping I will receive thatKwell , i found a review saying same on 19 feb 2025 , that website displayed 5.2KW not at one place but 4-5 places yet deliver 4.40KWKbro while ordering it was 5.2W yet I received 4.40KW and afte ri reported this issue just today in morning they changed 5.2KW to 4.40 KW , I do proof that while ordering I had order 5.2KW so its just that they advertise me different and send different and now they have changed back to manipulate but I do have kinds of proofsfun fact : same listing still have 5.2kW mentioned in images of listing which has 4.40 mentioned in descriptions
Kyes, the **Violations:**1. Section 2(9) of the Consumer Protection Act, 2019 (Deficiency in Service): Failure to provide the service as per the agreed-upon terms.
2. Section 2(47) of the Consumer Protection Act, 2019 (Unfair Trade Practice): Misrepresentation of the product’s cooling power and subsequent alteration of the product page.
3. Section 2(1) of the Consumer Protection Act, 2019 (Misleading Advertisement): Advertising the AC with 5.2 kW cooling power and delivering a 4.40 kW AC.
4. Breach of Contract: Failure to deliver the product as specified in the order confirmation and invoice.
5. Causing mental harassment through telephonic conversations and failure to resolve the issue.6. **Section 420 of the Indian Penal Code (Cheating and Dishonestly Inducing Delivery of Property):** The deliberate misrepresentation and subsequent change in product specifications amount to cheating under IPC 420.
are this , for which I am going legal
