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RRequest account closure and get the money out if it’s urgent. Trying to get it unfrozen will take so much time. NAL.RThat’s a pretty interesting case. Was there default on the card at the time of closure? Ask for NDC. It seems more like a scam to me as you said there are more than 500 cases against the agency already. For now either ignore them or complaint to Banking Ombudsman.RYes. I’ve received compensation from banks after escalating the issue to Banking Ombudsman. However, those are completely different issues and nowhere related to PMSBY. This bank has misrepresented my statements from the home visit and framed it as if I’m trying to extort money from them.RIt’s not a new thing. Refer to the below article of that is similar in nature to mine. I am not sure whether they actually forged it or not but I certainly never gave my consent for the enrollment. For now I’ll wait for BO’s reply and then will decide my next course of action.
[Bank told to compensate customer for unauthorised debit for PMSBY scheme
](https://www.google.com/amp/s/www.thehindu.com/news/national/kerala/bank-told-to-compensate-customer-for-unauthorised-debit-for-pmsby-scheme/article68460575.ece/amp/)RThat is what I’m worrying about. They may tamper documents and frame their reply to BO in a way that favors them. I’ve filed the complaint to RBI today. I am hopeful of a positive resolution as the branch gave a really unprofessional email threatening me of legal proceedings if I don’t withdraw the complaint, a clear case of intimidation.RI did not ask for money. I requested compensation for misconduct and their failure to provide requested documents.RThank You. I’ve filed a complaint with BO but do not wish to go the legal route as of now. I might however do it if I do not get a satisfactory resolution.R1. That is what I fear. Because if the bank provides forged documents then BO will most probably close the case on bank’s favor.
2. I did got a generic response that branch representative will get in touch with me. However, sending four representatives at the same time is not justifiable.RI meant I’ve filed RBI complaint today only. No previous complaints regarding this was made by me in the past. Let’s see what verdict gets passed. Will probably update my post as well.
