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RZepto is ruuning a SCAMING business. I am not mad about this rounding up thing as almost all businesses do and we have accepted that and do not care enough about it.
What my makes my blood boil is.. They constantly sell/delivers item that customer would like a refund… Eg, expire products or near expiry products. Now there is nothing wrong woth selling near expiry products but some products are not possible to consume within those timeframe. They also sell products higher that MRP.
Refund/replacment is quite easy and this is how there scam works. They have a quick easy option to request refund/replacement where the you can choose between 4 options like.. Your are charged higher than MRP, product expired, near expiring. You choose that product get picked up/replaced and you can refund and here is the scam. They DO NOT refund money to original payment method or ask you to choose which method and automatically refund to your zepto cash/wallet excluding any handling, delivery, gst, low cart and platform charge.
THEY PURPOSELY DELIVER A PRODUCTS YOU ARE LIKELY TO RETURN/REFUND, THEH HAVE A PRE DEFINED PROBLEM LIST OR EXPIRY PRODUCT AND HIGHER MRP CHARGE AND THEY ALWAYS KEEP THEIR CUT.
