[Rekhamaster89]

R

Rekhamaster89
PARTICIPANT
March 24, 2025 at 8:10 am

Their modus operandi
– the technician who visits purposefully damages the electronics (by shorting) during the first visit and say the part is covered under AMC free replacement
– they say stock out of the particular component and ask us to wait for a week
– after one week they call and say part is not covered under AMC the customer needs to pay for the replacement only visiting charges are covered under AMC
– asks you to pay for the intentionally damaged board even though one has AMC
– The sad part is those service providers are a third party vendor Eureka Forbes raises their hands when the issue is escalated

Stay away from the Eureka Forbes
If one already has the product make sure to record the video of the service done by technician during the visit

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