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April 29, 2025 at 11:47 am in reply to: How to Sue a Courier Logistics for damaging my TV in transit? #15179UUrbanfalcon7114
OP
April 29, 2025 at 11:47 amTheir terms & condition for packing a fragile item is to bubble wrap the item and then put it inside the packing box.Here in my case, i cannot bubble wrap my tv display bcoz it can’t fit any extra thickness inside the tv box fittings. So I used the 100% original tv box packing with all the protection they gave for tv shipment.
So will it be an exception to my packing? If I use bubble wrap and other packing then its not certified packing at all. I used the original tv box and protection inside. So this part im confident.
April 28, 2025 at 3:38 pm in reply to: How to Sue a Courier Logistics for damaging my TV in transit? #15173UUrbanfalcon7114
OP
April 28, 2025 at 3:38 pmDo you think I can get compensation of atleast a single rupee in my case if I proceed legally?April 14, 2025 at 3:53 pm in reply to: How to Sue a Courier Logistics for damaging my TV in transit? #15174UUrbanfalcon7114
OP
April 14, 2025 at 3:53 pmIf I would’ve bought the insurance they could’ve granted the settlement amount without digging their stupid logics like now?Is it really hassle free with insurance?
April 14, 2025 at 3:40 pm in reply to: How to Sue a Courier Logistics for damaging my TV in transit? #15180UUrbanfalcon7114
OP
April 14, 2025 at 3:40 pmNo. The delivery boy needed a hand of mine to deliver at my doorstep. He was the Lone driver and delivery boy as well.
Also, it’s a 50m walk into the alley to deliver. So I gave him a hand during the delivery and didn’t recorded the video.April 14, 2025 at 2:56 pm in reply to: How to Sue a Courier Logistics for damaging my TV in transit? #15175UUrbanfalcon7114
OP
April 14, 2025 at 2:56 pmThe only packing guideline that they acclaim to say that I didn’t wrap the inside tv with bubble wrap.My point is, I used the original tv packing that any brand ships to consumers in general.
If I use the bubble wrap then tv will not slide down to fit inside the precut thermocol shape.I say, Any packing style that doesn’t use original tv box is not safe by any means.
I believe their packing Guideline will become an exception for TV packing if a user is using original tv box. Also the original tv box contains a screen protection sheet with thermocol facing to screen to protect the display panel.
Out of all the blame game that playing with me, they still failed to answer why they didn’t paste the Fragile tape on my tv box that would’ve helped to handle the package lil sensitively.
Also, the pickup boy picked the product using a 2 wheeler Scooty to save their transport expenses.
One last point to say, the display panel is completely moved to Right side of the tv frame and leaves huge gap on left side of the frame. This the proof for the impact of the reckless handling.
I have my points to show their reckless handling but they fail to answer of my questions but to say product is “intact and fragile” product.
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