User_098b2df7 PARTICIPANT March 29, 2025 at 3:10 pm
I see, alright thank you.
In my case they haven’t outright rejected as per policy. They want a document from 2018 which doesn’t exist, but I’ve submitted a signed letter from my GP from 2025 that answers their queries. But they’re ignoring that and continuing to deny basis the non-submission of that document.
User_098b2df7 PARTICIPANT March 27, 2025 at 7:42 am
hey – could you share who to reach out to first after niva bupa declines claim after multiple escalations and claim reconsiderations? I’ve gone through grievance redressal with no success for the past 3 months.