[User_13506c52]

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User_13506c52
PARTICIPANT
March 5, 2025 at 10:19 am

Bill to have tax free reimbursement, or bill to have reimbursement.

Big difference. Tough company shall proceed the same way, they often don’t. First means duping ITD while second means duping company itself. Far worse consequences in #2.

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[User_13506c52]

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User_13506c52
PARTICIPANT
February 25, 2025 at 3:44 pm

Then irctc is not correct.

This is how it works:
– when you make payment, there is a number called ARN(acquirer reference number) which some people mistakenly call RRN. This is the same number you have in screenshot. This flows to payment gateway, and the same number is with the merchant as well.
– when merchant makes a refund, they generate RRN and it is different than the ARN. You’ll see it with refund entry in the bank. Clearly, irctc hasn’t shared this. Ask for it.

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[User_13506c52]

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User_13506c52
PARTICIPANT
February 25, 2025 at 3:10 pm

Sorry, should’ve been clearer in my ask.

I need screenshots that irctc shared. Feb 13.

While ombudsman is best bet; I’m trying to figure out the payment gateway used. You can check many details on their platform as well.

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[User_13506c52]

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User_13506c52
PARTICIPANT
February 25, 2025 at 2:53 pm

Possible to post the screenshot to investigate a bit?

Remove phone number/email. But please post full rrn. Partially remove upi id as well.

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[User_13506c52]

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User_13506c52
PARTICIPANT
February 25, 2025 at 10:57 am

Love it when people take no more take BS from big corporations.

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[User_13506c52]

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User_13506c52
PARTICIPANT
February 8, 2025 at 4:01 am

Tell us what happens next!

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[User_13506c52]

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User_13506c52
PARTICIPANT
January 27, 2025 at 11:52 am

If paid using a card, raise a chargeback request. Ensure you add details of both transactions in single request.

Most likely they won’t fight. Even if they want, the restaurant wouldn’t be able to provide 2 different invoices with same price anyway.

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