I faced a similar issue with an open-box delivery from **Ecart (Flipkart’s delivery partner)** for four cookware items. They arrived late at **9:45 PM**, hurried through the delivery, and showed me four items, including an extra lid (making it 5). They left Before I could check properly.
They initially ignored my calls, but after multiple missed attempts, they finally answered an hour later and told me to raise a complaint. **Ecart doesnโt seem reliableโIโve had issues with them before.** Luckily, after a lot of back-and-forth with customer service and a snapshot taken by the delivery agents, I got my missing product back after **10 days**.
Still, I trust **Amazon** more for my purchases.