* **Document Everything**: Keep all communication (emails, contracts, receipts) related to your payment and refund.
* **Review Contract**: Check for refund clauses or terms related to delays or cancellations.
* **Send Formal Letter of Demand**: Request a refund within a specified timeframe (e.g., 15 days).Mention legal actions if not resolved.
* **File Complaint with RERA or Consumer Forum**: RERA (if applicable in your area) for unresolved builder issues. Consumer Forum for non-delivery or breach of terms.
* **File Police Complaint (If Necessary)**: If you suspect fraud or criminal negligence, file a police report.
* **Consider Legal Action**: As a last resort, file a case in civil court for a refund and damages.
* **Seek Legal Advice**: Consult a lawyer for tailored advice and next steps.
This approach will help you take the necessary actions to resolve the issue.