[User_36b38463]

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User_36b38463
OP
April 3, 2025 at 3:34 pm

Sorry for the late reply. I received it after 9 days

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[User_36b38463]

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User_36b38463
OP
February 27, 2025 at 7:44 am

Anything that can be done? I’ve mailed to the grievance officer, nodal officer, but no communication. Have also filed a complaint on national consumer helpline and voxya.

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[User_36b38463]

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User_36b38463
OP
February 27, 2025 at 7:36 am

Thing is they are not even updating the status that the order has been picked up. I get messages daily that the delivery guy is out to pickup the return order. It has been a week now since the return order was collected

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[User_36b38463]

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User_36b38463
OP
February 27, 2025 at 7:34 am

Yeah, called the croma, said I want to raise a dispute for my gift card. Told me to wait 24 hours, which I have been waiting for almost a week now. I feel like my 5k is just gone now.

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[User_36b38463]

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User_36b38463
OP
February 26, 2025 at 6:01 am

I’ve been getting the same response from them. They keep increasing the days. Every day they add up a week

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[User_36b38463]

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User_36b38463
OP
February 26, 2025 at 6:00 am

The problem is, I made the payment using gift cards 🙁

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