[User_37da14bc]

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User_37da14bc
PARTICIPANT
February 16, 2025 at 11:36 am

It seems their goto excuse for not providing me refund is “bus operator provided a reasonable solution to me”. In my case, bus stopped at different location than the one showed in redbus, the bus driver didnt even pickup the call to whom i tried to contact he location multiple times well before the boarding time. Then the conductor called and waited only 2 minutes while I tried to reach the location mentioned by him which was 500 metres away. At the end, they refunded only 100 rupees, one-fifth of the ticket cost and closed the issue by saying bus operator provided a reasonable solution to me.

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