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March 4, 2025 at 4:53 pm in reply to: My Steam accounts have been locked & the support is not helping #42421UUser_5aa40b1e
OP
March 4, 2025 at 4:53 pmI have already provided them with wallet code used on that profile which according to steam is a valid proof of ownership but they don’t even reply & just close ticketMarch 4, 2025 at 11:26 am in reply to: My Steam accounts have been locked & the support is not helping #42425UUser_5aa40b1e
OP
March 4, 2025 at 11:26 amYou should add some steam wallet code or some cd key to it as proof of ownership in case in future u have issues with account like if you want to recover account or in case you have to show ownership that it is your account. Steam support can be tough to deal with sometimes as they are sometimes not cooperative at all.March 4, 2025 at 11:23 am in reply to: My Steam accounts have been locked & the support is not helping #42422UUser_5aa40b1e
OP
March 4, 2025 at 11:23 amThe account being sold support message is on another profile where the account is not 13 years old but it is still around 4 to 5 years old probably.The main account they have given a reason but that reason is not right & after giving me the reason for the lock before I could ask them any question further or provide proofs to show that it is not the case what they think might have happened they simply locked me out of steam support for 1 month so I cannot make a new support ticket for 1 month which is entirely unfair.
Also on other profile they just wont consider the proof I provide even though I have provided wallet codes that I have used on that profile which according to steam are proof of ownership & I have written in support ticket that I am willing to provide more information to resolve the issue but they close ticket without reply.
That is why I am asking if there is some other way like legally I can take some action cause that is really unfair with a customer. I have all the screenshots of support tickets & everything with me.
March 4, 2025 at 11:19 am in reply to: My Steam accounts have been locked & the support is not helping #42424UUser_5aa40b1e
OP
March 4, 2025 at 11:19 amsteam subreddit doesn’t allow such posts they say just go and ask steam support for help. -
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