[User_68107d3d]

U

User_68107d3d
PARTICIPANT
January 12, 2025 at 6:53 am

u/lawyerdel is right. I glanced over OPs post assuming he has exhausted banking redressals.

This is the suggested escalation:

1. Visit: [https://www.pnbindia.in/CcsrmsFormComplaint.aspx](https://www.pnbindia.in/CcsrmsFormComplaint.aspx)
* Get complaint number from above form
2. Follow-up Bank manager on email mentioning complaint number
* Resolution within 30 days else next stage
3. Grievance Redressal Mechanism of PNB – Forward Bank Manager emails to Nodal officer
* Details can be found here: [https://www.pnbindia.in/Lodge-Complaint.html](https://www.pnbindia.in/Lodge-Complaint.html)
* Email: [pno@pnb.co.in](mailto:pno@pnb.co.in)
* Wait for another 30 Days
4. If above does not work, then contact RBI Ombudsman
* [https://cms.rbi.org.in/cms/indexpage.html#eng](https://cms.rbi.org.in/cms/indexpage.html#eng)

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[User_68107d3d]

U

User_68107d3d
PARTICIPANT
January 12, 2025 at 4:48 am

Banking/RBI ombudsman must be your first recourse for now.

https://cms.rbi.org.in/cms/indexpage.html#eng

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