[User_790e9d70]

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User_790e9d70
OP
March 4, 2025 at 3:45 pm

so I noticed this today. one of the documents I submitted while claiming is ledger from pharmacy.

It has 4 columns mainly ,
Particulars , Debit , Credit , Balance

not sure if every pharmacy follows this but Credit here means credited to patients pharmacy account.
It basically records that we paid the amount.
At the end total credit is ₹1,28,291 . That we paid the amount.

My guess is that some dumbass ( or evil asshole ) saw the word credit and simply rejected this without even looking fully at this or other payment bills we submitted.

Anyway, I have sent an email to their GRO email [gro@starhealth.in](mailto:gro@starhealth.in)

I got automated email with a complaint number and message saying “**Your representation would be reviewed with due diligence by our designated officer would respond to you in the next 14 days to communicate our decision/status.**”

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[User_790e9d70]

U

User_790e9d70
OP
March 3, 2025 at 4:45 pm

I won’t, even for the amount they “approved” , they are delaying by asking to submit cheque, photo etc which i already submitted.
I am going to write to their grievance email and if there is no reply I will raise a complaint in irda. i am not sure if there is any better approach. which is what I am seeking from this post

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