User_a7b28d78

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  • User_a7b28d78
    Participant
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      User_a7b28d78
      OP
      February 8, 2025 at 11:09 am
      Suggestion noted. Let them do as they please since they believe they have the upper hand. I have everything documented and I may escalate this, not just for myself, but for others who are being scammed by these companies.

      User_a7b28d78
      Participant
        U
        User_a7b28d78
        OP
        February 8, 2025 at 10:54 am
        The plan expired on October 8, 2024. I visited the Vi store on January 15 to request them to block the number. Today (February 8), they called and informed me that the number is available for reactivation, but it can only be done by paying postpaid charges.

        **Charges:**

        * โ‚น551 per month + 18% GST = โ‚น650 (I need to pay this for 4 months before converting my SIM back to prepaid).
        * **Security deposit:** โ‚น298
        * **Prepaid conversion charge (after 4 months):** โ‚น331

        User_a7b28d78
        Participant
          U
          User_a7b28d78
          OP
          February 8, 2025 at 10:06 am
          u/maddyiipm
          By grace period, I was referring to the following point from the TRAI document
          “A consumer whose connection is deactivated shall be given a grace period of 15 days within which he can reactivate the same number;”
          (https://trai.gov.in/what-s-new/trai-released-regulation-deactivation-cellular-mobile-telephone-connections-due-non). My SIM was already deactivated, and I was not able to recharge it myself. When I contacted Vi customer care, they informed me that I had to visit the Mi Store for reactivation.

          However, I might have misunderstood this point. If my interpretation is incorrect, please feel free to correct me.

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