[User_a895b329]

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User_a895b329
OP
January 20, 2025 at 7:29 pm

RBI has human bots installed on call support. They have been asked to do certain tasks. All they said non-appealable as no deficiency found on HDFCs end. I will wait for the newer complain before any action. I am from Delhi

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[User_a895b329]

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User_a895b329
OP
January 18, 2025 at 9:25 am

The complaint previously was closed on November 12 under non-appealable sections by RBI. I lodged new one on January 14, and it’s on new enquiries received in December for which I reached to HDFC first and since they did not gave any answer other than dates, I lodged this new one after 30days. I think it’s more than 45 days now.
I will wait on this complaint since it’s accepted. Given my long list of Ombudsman complain and more facts shared, I hope this one will ensure bank’s accountability. Let’s see. Maybe then I can reach appellate or court.

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[User_a895b329]

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User_a895b329
OP
January 18, 2025 at 8:56 am

Thanks. That helps. Didn’t knew this. It’s been more than 30 days now. But on January 14, I lodged a new complaint against HDFC in RBI Ombudsman for their recurring enquiry, latest done in December 2024. I have stated all the facts in that including the mixing of logs and deceiving RBI. I also mentioned how HDFC evaded detection of flaws and how RBI can follow up and verify the flaws in their system. Let’s see. If still I get similar response, I will reach out to CEPD or you, if needed. Thanks! This is helpful!

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