[User_afe5e9ba]

U

User_afe5e9ba
PARTICIPANT
April 25, 2025 at 12:28 pm

I had a terrible experience with UniAcco as well while trying to book my student accommodation (Canvas City Point, £119 pw).
After paying a £50 service fee — which no other agent/partner charges — I was promised smooth processing, cashback offers, and transparent communication. Instead:

* My booking has been pending for over 2 weeks with no clear updates.
* I was misled regarding referral bonuses and cashback conditions.
* The assigned agent (**Calvin**) used abusive language (“fuck you” via WhatsApp) when I demanded accountability.
* Calvin also misbehaved with my referrals, giving false promises and disrespecting them.

As a student who trusted UniAcco, this experience has been extremely disappointing and stressful.

**Students booking accommodation, please stay alert and careful.**
I have formally demanded a refund and escalation to UniAcco’s management. Waiting to see how they handle this — but wanted to raise awareness.

**Update to follow based on their action.**

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