[User_ff8db94c]

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User_ff8db94c
PARTICIPANT
January 30, 2025 at 11:41 am

Make sure you get public apology ie in a newspaper, dont let them get away. I know they won’t ever agree for it but push them that you were humiliated in service centre publicly.

Also, post Google Reviews of the service centre as scam.

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[User_ff8db94c]

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User_ff8db94c
PARTICIPANT
January 30, 2025 at 11:38 am

File a case in consumer forum against iVenus and Apple India Ltd. Submit the proofs to them and let Apple prove that there was tampering. Also, make the case if someone purchased Apple Care why would they get the device tampered. Plus, apple blocks unauthorised parts anyway.

I think what has happened is the service centre is a scam. They might have taken parts from your phone and replaced them and now are rejecting the claim as tampered. Drag them to courts and make sure you get a public apology from them.

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[User_ff8db94c]

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User_ff8db94c
PARTICIPANT
January 30, 2025 at 11:30 am

Yeah everyone Apple, Samsung, etc mention it. That is not an issue.

The onus is on for them to provide proof it was deliberate. CCTV footage or some witness. Which they obviously cannot provide. Here Apple is deliberately looting people.

In US/UK, many people deliberately break the phone before this is over and get it replaced. Hell in India, the Samsung service centre themselves said “Sir you break it and we will get it everything replaced before your warranty is over.” My phone fell anyway so it didn’t matter.

So Apple is plain old looting customer here. As always.

Lol for “Amazing Apple Service”

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[User_ff8db94c]

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User_ff8db94c
PARTICIPANT
January 30, 2025 at 10:12 am

Even if he did there no way to prove it was accidental or deliberate. That onus is on Apple. And they can’t prove it.

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