[Vrindaeagle668]

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Vrindaeagle668
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March 22, 2025 at 3:01 pm

Lack of training to Bank staffs and clear cut guidelines regarding the way to handle cyber crime cell complaints & orders is the reason for freezing the entire amount. Can’t blame the employees entirely since most banks never issues guidelines/ circulars explaining the SOP and its always a grey area for employees. So for their own safety they take the most safest way of FREEZE EVERYTHING. Not a very customer friendly way of doing business.

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