[Yuvrajbro334]

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Yuvrajbro334
OP
March 30, 2025 at 12:17 pm

Does anyone now wherether a consumer complain would freeze an account? Travel agent is saying withdraw complain so he can at least transfer half the amount. Is this possible they would freeze an account?

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[Yuvrajbro334]

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Yuvrajbro334
OP
March 29, 2025 at 10:56 am

Thanks for the explanation. I initially raised this issue through the consumer helpline, and it seems they registered it as a grievance. They have been emailing the company, which led the travel agent to contact me.

What are the next steps in this process? Should I also file a formal consumer complaint, and if so, how do I go about it? I’ll also look into the e-Jagriti portal for more information.

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[Yuvrajbro334]

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Yuvrajbro334
OP
March 29, 2025 at 10:23 am

Ok I am confused now so consumer helpline and consumer complaint are two separate entities? What is edaakhil website do?

At moment I am confused whether to take at least half and then pursue legally for other remaining amount.

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