Forum Replies Created
-
Posts
-
RThe thing is, going after them in consumer court would be both a lengthy and drawn out process. It won’t be free either.
I understand your angst, but you cannot blame them for not offering a discount to you. They’re not obligated to do that.
You paid 500 rupees for a 1000 rupee item. You were offered a second sampler item worth 500 for free.
You received your 1000 rupee item. The second item that was supposed to be free, was erroneously changed to a different item (still valued pretty high)
The only issue that occurred here is that you were inconvenienced by the “freebie” offered. Even though it was of the same (maybe even higher priced).
No one is going to ship freebies to you seperately. There are immense logistical and transport costs involved.
You’re not entitled to it. Especially that you received what you paid for at the sale price. And that you received an equally expensive freebie.
The company didn’t cheat you. They didn’t offer a cheaper freebie. They merely replaced the _free item_
When you were unhappy, they first tried to placate you by offering redeemable points, when you disagreed, they offered a full refund, expressing their inability to ship you a freebie.
No terms were changed. They simply refused to reship a free item.
—
Is this the hill you wish to die on? Return the item and get your money back. There’ll be more sales in the future.
RBut the company has offered a full refund on the original price paid by the consumer?So OP essentially gets a free product (Actually 2 free products) and gets to keep their money. But OP doesn’t want the money she paid, rather the non-discounted price at which the product is, when the sale ended.
So will a complaint help in this case?
Also Tira has shipped freebies to thousands of customers. It’s one instance where a mishap occured, and they offered a refund for the exact amount the OP paid.
RBro, I am not the carrier, nor do I work with one. Why are you arguing with me?I merely stated the rule and SOP as stated by TRAI.
There are so many people who haven’t recharged since over a year and their cards are still active. But they have no leverage.
If their cards get deactivates today and sold to someone else tomorrow, the service provider is not in the fault.
As I said in my earlier message, Airtel or Vi or Jio being lenient about the rules is one thing. But if you really value your number, recharge on time and/or keep a balance over 20 rupees.
RThere is a “deactivation period”, as I said earlier.The 20 rupees is only deducted in cases when _number retention_ is needed.
So by law, a sim card should be inactive (no data usage, no outgoing calls, no outgoing SMS) for 90 days to be considered for deactivation. This only happens after your validity expires.
This is also not a strict deadline. It’s only done when the company rounds up numbers.
So your validity ended in the last week of December, but you made a small recharge of 30 – so your sim card was no longer in a suspended state and the timer reset itself.
RThat happens only when the number retension scheme kicks in. You should have Rs. 20+ balance for it to work, or you straight enter grace period.This is a TRAI rule and can confirm it is active on Airtel – https://www.airtel.in/terms-conditions/prepaidplanvouchers
(Look at the third last line)
RI understand your point. The reason for this could be that the TAFCOP system works with carrier data only. Not the Aadhaar biometric data.So when different service providers share the UIDAI number on record, the system merges the databases and runs a search for all the phone numbers with the same Aadhaar on record to form a cluster.
This data changes everyday with thousands of disconnections, reconnections and new connection across the country.
—
Linking with just the Aadhaar database could prove counter-productive. Because it’s not uncommon for Aadhaar of young children to be on their parent’s phones. Nor is it uncommon for ageing, illiterate folks to have their kids’ secondary number as the base number on Aadhaar.
It’s also not uncommon for children to have numbers from their teenage in the name of their parents. And then not changing the names well into adulthood.
So their phones are their primary number for all Aadhaar OTP, but according to the carrier – their phones are in their dad/mom/elder sibling’s name.
This would prove to be a conflict in the database.
Also, sooner or later every number will go through some sort of reverification. Either for replacing damaged sim cards, lost sim cards, conversion to esims, upgrading sims etc.
So this disparity will gradually disappear.
RThis is purely conjecture, but there seems to be a disconnect because your primary number isn’t Aadhaar authenticated with the provider.So when you login with your primary number, it doesn’t have an Aadhaar attached to it, so it’s unable to discover your second number.
When you login with your secondary number, your first one doesn’t show up because it doesn’t fall in the same Aadhaar bracket.
RThat’s TAFCOP or _Telecom Analytics for Fraud Management and Consumer Protection_It is a government portal, managed by the Department of Telecom
So when you enter your number, you’re supposed to also enter the OTP to confirm your number.
The system then detects the Aadhaar in the backend and every other number registered under that Aadhaar is shown (with some obfuscation).
RSince it’s been more than a year, the number may have been reassigned to someone else. And thus won’t show up.I have some older connection of my family, that are on my name, that don’t show up at all.
But any new connection, recent ones (in the past 2 years) show up pretty quickly.
I got a JIO sim for my tablet a couple months ago, and I just checked and it’s there.
RPlease visit TAFCOP website –
https://tafcop.sancharsaathi.gov.in/telecomUser/Enter your dad’s number, the captcha and OTP.
You should see all then numbers registered in your dad’s name.
This should give you a clear picture of what’s happening.
Search for the number they called from on Google, also the police will never call from their phone. Nor will they intimate someone like this in an active investigation.
They will first deal with their local counterparts in Nagpur and ensure your address is visited.
This is a scam.
RShe can’t sell them if your plan is activeHowever if you don’t recharge for sometime, your validity expires and you cannot use the number and it may be reassigned.
The grace period for this is 90 days.
90 days of no oubtbound calls, SMS or data usage renders a number to be deactivated.
When your plan expires, you cannot do any of the above, so your 90-day clock starts.
There is something known as the ANRS or Automatic Number Retention Scheme.
Now if you have cash balance in your prepaid number, Rs. 20 gets deducted from this balance and as per the ANRS you get 30 days of validity.
This validity keeps extending till the balance goes below 20.
Once the 30 days expire, you have 15 days to recharge and renew. Or else you face permanent disconnection.
Once disconnected, it can be reassigned to anyone.
—
I know you’ll find comments from people who have not renewed in a long time and haven’t faces any disconnection issues. But all of those are anecdotal.
If this number is important to you, then recharge with the lowest possible pack.
RIANALNot being mean, but she’s 18 – she’s definitely not “small”. She’s an adult. Stop coddling her and trying to justify her actions through her age.
What she indulged in is character assassination, with complete malicious intent.
This is classic cyber-bullying. This is NOT gossip.
She pinged colleagues, which could’ve resulted in job loss. She could’ve ended the marriage of said guest.
Priorities for the cyber crime department are NOT an umbrella term. It depends on which officer is assigned the case, and the other case at hand. And the persistence of the victim.
I am sure professional lawyers will have more to say here with any anticipatory measures for if/when she’s caught. So wait for them.
RVery interested in knowing how you got the metadata from images sent over via the usual messaging platforms – since Whatsapp/Instagram strip metadata/exif data from all images sent from their platform.Also, how did you get IP logs to analyse data since this is proprietary information not available to the public.
And the same for device ingerprints. That is analytical data and once again not shared.
