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April 4, 2025 at 3:16 pm in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26733
Rapidthinker2106
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Rapidthinker2106
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April 4, 2025 at 3:16 pm

Filed a case but it is showing “in progress” with no further updates.
March 28, 2025 at 4:26 am in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26725
Rapidthinker2106
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Rapidthinker2106
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March 28, 2025 at 4:26 am

Good suggestion, I will try connecting with him on LinkedIn.
March 27, 2025 at 2:56 pm in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26728
Rapidthinker2106
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Rapidthinker2106
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March 27, 2025 at 2:56 pm

Update – I have registered my case in [consumerhelpline.gov.in](http://consumerhelpline.gov.in)

Explained everything in detail, and also attached the photos of the laptop before and after the technician damaged the screw for which warranty is being denied.

How soon will they send a legal notice and Lenovo to act upon it?
March 27, 2025 at 2:55 pm in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26720
Rapidthinker2106
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R

Rapidthinker2106
OP
March 27, 2025 at 2:55 pm

Update – I have registered my case in [consumerhelpline.gov.in](http://consumerhelpline.gov.in)

Explained everything in detail, and also attached the photos of the laptop before and after the technician damaged the screw for which warranty is being denied.

How soon will they send a legal notice and Lenovo to act upon it?
March 27, 2025 at 8:11 am in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26734
Rapidthinker2106
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R

Rapidthinker2106
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March 27, 2025 at 8:11 am

Haven’t found any means to contact him, I’m afraid.
March 27, 2025 at 6:44 am in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26726
Rapidthinker2106
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R

Rapidthinker2106
OP
March 27, 2025 at 6:44 am

1. I have emailed them the issues several times over 3 weeks, they refuse to provide a resolution and only reply in generic responses.

2. I will try tagging them on twitter.

3. Laptop is still under 11 months warranty.

Thank you for your suggestions.
March 27, 2025 at 6:14 am in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26727
Rapidthinker2106
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Rapidthinker2106
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March 27, 2025 at 6:14 am

I have pictures of the internals in perfect condition before it was opened by the technician, and also emails from the support team. I will now proceed to file my case. Thank you.
March 27, 2025 at 6:12 am in reply to: Lenovo India is denying warranty after their own technician damaged the internal screw for Wi-Fi card of my Laptop. What measures can i take to compel Lenovo to fix my laptop? #26729
Rapidthinker2106
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Rapidthinker2106
OP
March 27, 2025 at 6:12 am

I have pictures of the screw before the technician opened it and also emails from lenovo. I will try to file a report now. Thank you.
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Viewing 8 posts - 1 through 8 (of 8 total)