[User_7b467d07]

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User_7b467d07
PARTICIPANT
March 12, 2025 at 2:29 am

Their pickup team marked the first attempt as “Customer not available” even though they never called, never came. I blasted another email to those to leaders and it was picked up the next day without issues.

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[User_7b467d07]

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User_7b467d07
PARTICIPANT
March 12, 2025 at 2:27 am

Write an email to amit@amazon(dot)com and andy@amazon(dot)com

They tried to play this with me in October when my in-warranty Amazon Basics TV stopped working, again a discontinued product. After several back and forth, I wrote an email to their leadership and got a full refund!

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