[User_ac037206]

U

User_ac037206
OP
February 10, 2025 at 4:14 am

The fact that my existing plan is still active and the new recharge has not been activated proves that this was an accidental transaction. If I had intended to use the ₹3599 plan, I wouldn’t be asking for a refund,it would have been activated immediately. Additionally, I tried to rectify this mistake instantly by reaching out to Jio, which shows my genuine intent. A customer should have the right to cancel or correct an unused recharge, just like in any other industry where refunds are allowed for unused services.”

Share

[User_ac037206]

U

User_ac037206
OP
February 9, 2025 at 7:11 pm

Thank you so much sir

Share

[User_ac037206]

U

User_ac037206
OP
February 9, 2025 at 2:15 pm

I was trying to do a data add-on, and honestly, I have no idea how this happened. I didn’t enable the autopay option, and this was an honest mistake while selecting the recharge.

Share

[Author]

Posts