[User_dbdbffef]

U

User_dbdbffef
PARTICIPANT
March 12, 2025 at 11:13 am

Get off Reddit and contact a real lawyer. ASAP.

Share

[User_dbdbffef]

U

User_dbdbffef
PARTICIPANT
March 6, 2025 at 11:12 am

That is good news! I think this aligns with what you want, right?

Go ahead with it – but also drop an email under the guise of thanking them for resolving it quickly – but clearly mention the issue that happened and for them to ensure it does not happen again. This will legally protect you if (God forbid) this thing happens again.

Share

[User_dbdbffef]

U

User_dbdbffef
PARTICIPANT
March 6, 2025 at 9:08 am

Immediately escalate the situation. Write to the CEO, regional managers and all contacts you can find. Start a proper email trail – keep the tone assertive (do not use any emotions) and back everything up with facts.

In the emails, clearly mention that this is a deficiency in service as per the Consumer Protection Act. This is 9/10 times enough for the company to understand that you will go ahead with legal action. Do not directly threaten legal action unless you are actually willing to file cases with IRDA and Consumer courts.

Also, use social media (Twitter, Linkedin) to bring this issue to their attention. Matter is most likely to get resolved amicably provided you have all proofs for the claims you have made.

Good luck.

Share

[Author]

Posts