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MThe video was wild. Ideally the rail minister should himself take cognizance of the matter immediately.MNext is consumer court. You have followed all the process, have all emails and records. I hope you get a judgement in your favor and an appropriate compensation.MFuck LG India! I sympathize with you OP.
Here’s my saga: [https://prakashanish.wixsite.com/lg-repair-complaint](https://prakashanish.wixsite.com/lg-repair-complaint)
*TLDR: I’m really frustrated with LG Electronics India (LGEIL) over my microwave. I bought their 42 Ltr Smart Inverter Solo Microwave Oven, and within just five years, it started rusting and malfunctioning. I had an Annual Maintenance Contract (AMC) in place, so I thought I was covered. But when I reached out for a repair, LG refused, saying the parts were unavailable and that the product was discontinued.*
*This situation feels so unfair. I paid for the AMC, and they should honor the warranty. Instead, they offered me just 20% compensation for depreciation without any clear explanation of how they calculated it. The whole process has been nothing but delays, and I’m still stuck with a broken microwave. All I’m asking for is a replacement or fair compensation, and I want LG to be transparent about their depreciation policy.*
*Moreover on* ***INGRAM*** [*consumerhelpline.gov.in*](http://consumerhelpline.gov.in) *(after after 158 days), LG India blatantly lies in their remark and the complaint was closed. I’m thinking about taking them to the consumer court.*
If anyone who has LG 42 Ltr Smart Inverter Solo Microwave Oven (Black), Type & Model: MS4295DIS.BBKQEIL and is facing similar issue / problems – please contact me so that we can take up the case together against LG India.
